Introduction
We use cookies and similar tracking technologies on our website (srilankantriptip.com) to improve your experience, analyse traffic, and support our booking and marketing operations. This Cookie Policy explains what cookies are, which ones we use, why we use them, and how you can manage or withdraw your consent at any time.
This policy should be read alongside our Privacy Policy and our Terms & Conditions, which together govern your use of our platform.
By continuing to use our website, you consent to our use of cookies as described in this policy. You may withdraw or change your consent at any time via your browser settings or our cookie preference centre.
Third-Party Cookies & Integrations
We work with the following third-party providers whose services may set additional cookies on your device:
Google Analytics (analytics.google.com)
We use Google Analytics 4 to understand how visitors interact with our website. Data is collected anonymously and aggregated. IP addresses are truncated and data retention is set to 14 months. You can opt out globally at tools.google.com/dlpage/gaoptout. Our implementation includes IP anonymisation.
Google Maps (maps.googleapis.com)
Embedded maps appear on our Tours, Contact, and destination pages. Loading a Google Maps embed may set cookies from Google, subject to their cookie policy. You can prevent map cookies by using a browser extension that blocks third-party scripts.
Meta Pixel (connect.facebook.net)
Activated only if you consent to Marketing cookies. Allows us to measure the effectiveness of our Facebook advertising campaigns. You can manage Facebook ad preferences at facebook.com/ads/preferences. Meta's data policy applies.
Supabase (supabase.co)
Our backend data platform uses secure HTTP-only session cookies for authenticated user sessions. These are Essential cookies and cannot be disabled without breaking account and booking functionality. Supabase does not use these cookies for advertising.
Each third-party provider operates under their own privacy and cookie policies. We recommend reviewing these independently for full transparency.
Your Consent & Cookie Preferences
When you first visit srilankantriptip.com, a cookie consent banner will appear at the bottom of your screen. This banner gives you clear control over which categories of non-essential cookies you accept.
Accept All
Enables all cookie categories including Analytics and Marketing pixels. Provides the fullest personalised experience on our website.
Essential Only
Accepts only technically necessary cookies. Core website functionality — browsing, booking, payments — is fully maintained.
Customise
Opens a detailed preference panel where you can toggle individual cookie categories on or off independently.
Your consent is recorded and stored as a first-party cookie (triptip_consent) with a 12-month lifespan. After 12 months, we will ask for your consent again. You may withdraw consent at any time by visiting our Cookie Preferences centre in the site footer or by clearing your cookies and revisiting the site.
Managing Cookies in Your Browser
Every major browser allows you to manage, block, or delete cookies. Instructions for the four most common browsers are below:
Disabling non-essential cookies will not affect your ability to browse our website or complete a booking. Some personalisation features — such as saved draft itineraries — may not function without Functional cookies.
Do Not Track & Global Privacy Control
Our website respects the Do Not Track (DNT) browser signal. When DNT is enabled in your browser settings, we disable Google Analytics tracking for your session and do not load Marketing pixels.
We also support the Global Privacy Control (GPC) signal — a browser-level setting supported by Firefox, Brave, and dedicated extensions. When GPC is detected, we treat your visit as an opt-out of data sale and opt-out of targeted advertising, in accordance with the California Consumer Privacy Act (CCPA) and similar regulations.
Advisory Note
Sri Lanka's Personal Data Protection Act (PDPA) does not yet mandate a specific DNT or GPC response obligation; however, Sri Lankan TripTip voluntarily honours these signals as part of our commitment to privacy-first operations.
Changes to This Policy
We may update this Cookie Policy from time to time to reflect changes in our use of cookies, updates to applicable law, or changes in the services provided by our third-party partners. The "Last Updated" date at the top of this page will always indicate the most recent revision.
When we make material changes — for example, adding a new third-party cookie category or extending the lifespan of existing cookies — we will notify you via a prominent banner on the website and, where we hold your email address, by direct notification at least 14 days in advance.
Contact Us
For any questions, requests, or concerns relating to our use of cookies or this Cookie Policy, please contact our privacy team through the channels below.
Cookies. Transparent by Design.
We believe you deserve to know exactly what runs on our website and why. Our cookie usage is minimal, purposeful, and always under your control. We will never use tracking technologies to exploit your data or invade your privacy.
For cookie consent requests, contact info@srilankantriptip.com — we respond personally within 5 business days.
Our Commitment to Transparency
Cookies are a tool — not a right. We use them only where they genuinely improve your experience, and never without your knowledge. Every cookie on this site has a purpose, a lifespan, and your consent.